CS777 Privacy Policy – How We Protect Your Data

1Who We Are

CS777 operates the online gaming and betting platform accessible at cs777.fun. Throughout this Privacy Policy, references to "CS777", "we", "us" or "our" refer to the operators of cs777.fun. This platform is designed and operated specifically for players in Pakistan and all services are delivered in Pakistani Rupees (PKR).

This Privacy Policy applies to all personal data collected through the CS777 website, mobile site and the CS777 Android app. By creating an account or using the platform, you acknowledge that you have read and understood this policy. If you do not agree with how CS777 handles your data, you should not register an account or continue using the platform.

This policy should be read alongside our Terms and Conditions, which govern your use of the platform more broadly. In the event of any conflict between this policy and the Terms and Conditions on the specific subject of data handling, this Privacy Policy takes precedence.

2What Data We Collect

CS777 collects personal data that is necessary to operate a secure, verified gaming and betting platform for Pakistani players. The categories of data we collect include:

CS777 does not collect sensitive personal data such as biometric data (beyond standard ID document photos), racial or ethnic origin, political opinions or religious beliefs.

3How We Collect Your Data

CS777 collects data through the following channels:

• Directly from you when you register an account, complete identity verification, make a deposit or withdrawal, contact customer support, or claim a promotion.
• Automatically when you use the CS777 website or app. Technical and usage data is collected passively as you navigate the platform, including through cookies and session tracking.
• From third-party payment processors such as JazzCash, Easypaisa, Raast and bank transfer services. These providers confirm transaction status and provide limited identifiers necessary to match your payment to your CS777 account.
• From identity verification partners where CS777 uses a third-party service to verify the authenticity of documents you submit. These partners process your verification data strictly for this purpose.

4Why We Use Your Data

CS777 uses your personal data only for specific, legitimate purposes. We do not use your data in ways that you would not reasonably expect given the nature of a gaming and betting platform. The purposes for which we use your data include:

• Account creation and management: To set up your CS777 account, verify your identity and maintain your account record including your PKR balance, betting history and VIP status.
• Processing transactions: To facilitate deposits and withdrawals in PKR via JazzCash, Easypaisa, Raast, bank transfers and other supported payment methods.
• Identity and age verification: To confirm that you meet the 18+ age requirement and to comply with our obligations around responsible gaming and fraud prevention.
• Customer support: To respond to your queries, resolve disputes , handle complaints and process account closure requests.
• Promotions and bonuses: To assess your eligibility for welcome bonuses, reload offers, PSL cricket cashback and VIP-exclusive promotions, and to prevent abuse of promotional offers.
• Platform security and fraud prevention: To detect and investigate suspicious account activity, duplicate accounts, unauthorised logins and any activity that may indicate fraud, money laundering or exploitation of platform features.
• Platform improvement: To understand how players use CS777, which games are most popular, where navigation issues occur and how the platform can be made better for Pakistani players.
• Legal compliance: To meet any legal obligations that require us to retain records, respond to lawful authority requests or take action to prevent financial crime.
• Marketing communications: To send you promotional emails about new bonuses, cricket betting promotions or new game releases — only where you have not opted out of such communications.

5Who We Share Data With

CS777 does not sell, rent or trade your personal data to any third party. We share data only where it is strictly necessary to operate the platform or to comply with legal obligations. The categories of third parties who may receive your data are:

• Payment processors: JazzCash, Easypaisa, Raast, banking partners and card processors receive only the transaction data needed to process your PKR deposits and withdrawals. They do not receive your gaming history or betting data.
• Identity verification providers: Where CS777 uses a third-party KYC (Know Your Customer) service to verify your CNIC or other identity documents, that provider processes your verification data for this purpose only and is contractually bound to treat it with the same level of protection as CS777 applies.
• Platform and technology providers: Third-party services that host the CS777 platform, provide customer support tools, or deliver analytics on platform usage may have access to technical and usage data. These providers are bound by data processing agreements and may not use your data for their own purposes.
• Game content providers: Certain live casino and sports data feeds are provided by third-party studios and data companies. These providers may receive session and stake data relevant to the specific game or market you are using.
• Legal and regulatory authorities: CS777 may be required to disclose data to relevant authorities in response to a lawful request. We will comply with such requests where we are legally required to do so and will notify you where permitted by law.

6Payment Data and PKR Transactions

Given that CS777 operates exclusively in Pakistani Rupees, all deposits and withdrawals involve Pakistan-based payment channels. CS777 takes a privacy-first approach to handling payment information:

• CS777 does not store full JazzCash or Easypaisa account credentials. Only the account identifier (e.g. the mobile number associated with your wallet) and transaction reference are retained for reconciliation and dispute resolution.
• Bank account details used for Raast or direct bank transfers are stored in encrypted form. Full account numbers are masked in your CS777 account dashboard.
• Your full PKR transaction history — deposits, withdrawals, bonus credits and bet settlements — is retained for a minimum of five years for account integrity and dispute resolution purposes.
• Withdrawals are processed only to payment methods registered and verified in your own name. CS777 does not process withdrawals to third-party accounts under any circumstances, which protects both you and the platform from fraud.

If you believe a transaction on your CS777 account was not authorised by you, contact customer support immediately. CS777 will investigate and, where fraud is confirmed, work to recover and return affected funds where possible.

7Cookies and Tracking

CS777 uses cookies and similar technologies to operate the platform. Cookies are small text files stored on your device that allow the platform to remember your session, preferences and activity. The types of cookies CS777 uses are:

• Essential cookies: Required for the platform to function. These include session cookies that keep you logged in during your visit and security cookies that protect your account from cross-site request forgery. You cannot opt out of essential cookies.
• Functional cookies: Remember your preferences such as language settings, last-visited game category and notification preferences. These improve your experience but are not strictly required.
• Analytics cookies: CS777 uses anonymised analytics to understand how players navigate the platform — which pages are most visited, where players drop off in registration, and how game categories perform. This data is aggregated and is not tied to your personal identity.

You can manage cookies through your browser settings. Disabling essential cookies will affect your ability to log in and use the platform. Disabling functional or analytics cookies will not affect your ability to play or transact.

8Data Retention

CS777 retains your personal data for as long as your account is active and for a defined period after account closure. The general retention periods are:

• Account and identity data: Retained for the lifetime of your account and for a minimum of five years after account closure, to support dispute resolution and compliance obligations.
• Transaction and betting records: Retained for a minimum of five years from the date of the transaction. This includes PKR deposit and withdrawal records, bet placement records and bonus claim records.
• Verification documents: Retained for the lifetime of your account and a minimum of five years after account closure.
• Support and communication records: Chat transcripts and email exchanges are retained for a minimum of two years from the date of the last interaction.
• Technical and usage data: Aggregated analytics data is retained indefinitely in anonymised form. Individual session logs are retained for up to twelve months.

When data is no longer required for the purposes outlined above and the minimum retention period has passed, CS777 securely deletes or anonymises it. Anonymised data — from which your identity cannot be reconstructed — may be retained for longer for platform improvement purposes.

9Your Rights and Choices

As a CS777 account holder, you have the following rights regarding your personal data. To exercise any of these rights, contact CS777 customer support with your account details and the specific request:

• Right to access: You may request a copy of the personal data CS777 holds about you. CS777 will respond to verified access requests within a reasonable timeframe.
• Right to correction: If any personal data CS777 holds about you is inaccurate or out of date, you may request that it be corrected. Some corrections — such as changes to your registered name — may require supporting documentation.
• Right to deletion: You may request the deletion of your personal data. CS777 will honour deletion requests where there is no overriding legal obligation to retain the data. Note that transaction and identity records may need to be retained even after account closure.
• Right to opt out of marketing: You may opt out of promotional emails at any time by contacting support or using the unsubscribe link in any marketing email CS777 sends you. Opting out of marketing does not affect transactional account emails.
• Right to data portability: You may request your account and transaction data in a structured, commonly used format.
• Right to restrict processing: In certain circumstances, you may request that CS777 restrict the processing of your data while a dispute or investigation is ongoing.

10Data Security

CS777 takes the security of your personal data seriously and applies multiple layers of protection:

• Encryption in transit: All data transmitted between your device and CS777 servers is encrypted using TLS (Transport Layer Security). The CS777 platform uses HTTPS across all pages and connections.
• Encryption at rest: Sensitive data — including identity documents, payment identifiers and account credentials — is encrypted when stored on CS777 servers.
• Access controls: Access to player data within CS777's internal systems is restricted on a need-to-know basis. Only team members whose role requires access to specific data categories can view that data.
• Account security features: CS777 recommends that all players use a strong, unique password for their account. Where two-factor authentication is available, we strongly encourage you to enable it.
• Security monitoring: CS777 monitors its systems for unusual activity, unauthorised access attempts and data anomalies. Suspected security incidents are investigated promptly.

11Children and Minors

CS777 is strictly an adults-only platform. We do not knowingly collect personal data from any person under the age of 18. Registration on CS777 requires the player to confirm that they are 18 or older. Where CS777 has reason to believe that an account is operated by a person under 18, the account will be suspended and any data collected will be deleted once the situation has been reviewed and confirmed.

If you are a parent or guardian and believe that a minor in your care has registered on CS777, please contact customer support immediately. CS777 will take prompt action to close the account and delete the associated data.

For guidance on protecting young people from online gaming, please visit our Responsible Gaming page.

12Changes to This Policy

CS777 may update this Privacy Policy from time to time to reflect changes in platform features, legal obligations or industry best practices. When material changes are made, the "Last Updated" date at the top of this page will be revised. For significant changes that affect how we use your personal data, CS777 will notify active account holders via email or an in-platform notification.

Your continued use of the CS777 platform following notification of a policy update constitutes your acceptance of the revised policy. If you disagree with the updated policy, you should stop using the platform and contact support to close your account and request deletion of your data where applicable.

13Contact and Data Requests

For any questions about this Privacy Policy, to exercise your data rights, or to report a privacy concern, please contact the CS777 support team. All data requests should be submitted in writing and include your registered account email address so that CS777 can verify your identity before processing the request.

CS777 aims to acknowledge all privacy-related requests within 5 business days and to resolve them fully within 30 days. Complex requests — such as full data exports — may take longer, and CS777 will communicate any expected delays.

You may contact CS777 at: [email protected]